Ecosmart believes in supplying you with the best product and providing you with the means to keep it that way. Many aspects of their products are hand-produced, hand-finished and use natural materials, which makes them subject to variations in finish and size.
All of their pieces will mature and age over the course of time, through natural processes associated with use and with heat and flame. These changes are an essential part of the dynamic of the piece. They reserve the right to make minor amendments without prior notice.
Length of Warranty
Two Year Warranty
Warranty from date of purchase on stainless steel parts including raw, linished and powder coated.
One Year Warranty
Warranty from date of purchase on mild steel including powder coated and chrome plated, cement, glass, leather, fabric and MDF (painted or cement rendered).
Please Note:
Chips and scratches are not covered by warranty. Natural variation in colour, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material. Non-structural hairline cracks are possible and shall not be considered a manufacturing defect.
