Exceptional From Start to Finish!

Hot Water & Heating supplied and installed our Escea DS1400. The service from start to finish was exceptional with detailed information throughout. We were very excited to have our fireplace installed and even gave it a test run in the 30 degree heat! We have no hesitation in recommending you contact Hot Water & Heating if you are considering a gas fireplace.

I Love My Escea DS1150 Fireplace!

I love my Escea DS1150 Fireplace. It looks amazing and modern and heats the house beautifully. I was hesitant at first as Hot Water and Heating is a little shop with nothing fussy about it, but the staff were very helpful with information on these amazing fireplaces. If I ever had a chance to do it again in another house, I would definitely go with these guys. Plus the price was good!!

No Hesitation in Recommending Hot Water & Heating to Anyone!

From our first visit to Hot Water and Heating to the final installation of our Escea gas fire, we were very impressed by the level of service, knowledge of the staff, thoroughness and efficiency. These are qualities rarely found now in retailers and suppliers. The information we received from Hot Water and Heating helped us decide on the correct gas fire for us. We have not been disappointed. We would have no hesitation in recommending Hot Water and Heating to anyone looking for first class customer service.

Worth the Travel Time!

The girls at Hot Water & Heating were very helpful. We love our new fireplace. We love the girls at Hot Water & Heating so much that even though we had a place near us that sold the same fireplaces, we chose to go with Hot Water & Heating even though they were over an hour away.

Nothing Was Too Much Trouble!

I don’t often write reviews but the professional service that I have experienced with Hot Water and Heating is exemplary and felt it warranted a five star review. I have been renovating my kitchen and bathrooms and every step of the way the guys have given their expert advice and everything was done on time and minimal effort. Nothing was too much trouble! thank you Arne.

I have now put in a gas fire in the living room which looks so lifelike, warms the whole living area and is economical to run. I get so many compliments.The Showroom Manager was very helpful and knew her product, giving us direction in the style and size we would need. There are so many to choose from in all sizes and prices, we didn’t need to shop around.

I live in the Inner West and would not hesitate to recommend Hot Water and Heating for all your plumbing and a visit to their comprehensive showroom for all things ‘fires’.